Vetic
- Product Engineering, Pet Care / Veterinary SaaS
Client
Vetic
Location
Gurugram, India
Engagement
Product Engineering and Pet Care / Veterinary SaaS
Technologies & Tools Used
From manual clinic operations to a centralized SaaS platform.
Vetic is a SaaS platform that digitizes operations for pet hospitals and veterinary clinics, including patient records, appointment scheduling, treatments, billing, and care management in one place.
It is built to onboard multiple hospitals quickly while accommodating differences in clinic size and workflow, with the reliability required for daily hospital operations.
Building a scalable platform for multi-clinic operations.
Vetic needed a centralized platform covering patient records, appointments, treatments, billing, and care workflows.
The MVP had to be delivered quickly, but it also needed a technical foundation capable of supporting long-term growth.
Multiple hospitals had to operate on one shared SaaS infrastructure with strict data isolation, while each clinic followed different treatment processes and requirements continued to evolve during development.
Spark Eighteen helped Vetic replace fragmented and manual clinic operations with a multi-tenant SaaS platform built for strict data isolation and long-term growth.
The Challenge
Vetic needed to launch a centralized SaaS platform quickly while maintaining strict data isolation, supporting different clinical workflows, and preserving a strong technical foundation for future growth.
Multi-Tenant Isolation
Workflow Variability
MVP vs. Foundation
The Solution
Spark Eighteen translated the requirements into clear Jira stories and delivery milestones, then designed a modular and scalable backend built for onboarding multiple pet hospitals.
We built the core platform, including patient management, scheduling, treatment records, and billing, using clean APIs and a well-structured database.
The team maintained consistent code reviews and engineering standards so that product quality was preserved throughout the fast-paced delivery process.
The Results
Pet hospitals now run day-to-day operations, from patient records and appointments to billing and reporting, on one reliable platform.
New clinics can be onboarded rapidly using the same multi-tenant foundation.
4 modules
Business Outcomes
Platform delivered - A scalable SaaS platform for pet hospitals and veterinary clinics, live.
Reliable daily ops - System reliability and usability hold up under clinical use.
Faster delivery - Structured planning and close collaboration accelerated shipping.
Efficiency up - Digital workflows cut manual effort and operational overhead.
Built to scale - Strong technical foundation ready for feature expansion and growth.
Fast clinic onboarding - Multi-tenant design onboards new hospitals rapidly.
Working with Spark Eighteen helped us translate our product vision into a functional SaaS platform. Their team understood our requirements clearly and delivered a system that supports both daily operations and future scalability. They were responsive to evolving requirements and ensured alignment between business needs and technical execution.
